Making a withdrawal

Depending on the specific rules established by your employer and the Trustee of your plan you may be able to apply online to withdraw savings. For some plans, however, you’ll need to fill out a paper withdrawal form. Log in to your plan-specific literature to check the rules that apply to your plan.

Either way, it can take up to 10 weeks to complete a withdrawal.

If you can apply online, you should do this through your PlanViewer account.

What we’ll need from you

In order to verify your identity, we’ll ask you to provide copies of your personal documents. Withdrawal applications forwarded to us by your employer or the plan trustees will need to include printed copies of your verification documents.

Tax liability

You may have to pay tax on any money you withdraw. Please remember too that you are responsible for reporting and paying any tax on your benefits. If you have tax questions, you should seek advice from a qualified tax professional.

For full details, please log in to PlanViewer.

Things to consider

  • Any withdrawal has to be paid into a bank account in your name
  • A withdrawal request can take a number of weeks to complete
  • Investments can go down as well as up during this period
  • The money you receive from your withdrawal may be subject to tax
  • If you have tax questions, you are responsible for seeking professional financial advice

Log in to PlanViewer to make a withdrawal request.

Making a withdrawal while you’re working

You can only withdraw the full value of your savings when you retire or if you change your employer. However, in certain circumstances, you may be able to access your savings while you’re working.

What we’ll need from you

In order to verify your identity, we’ll ask you to provide copies of your personal documents. Withdrawal applications forwarded to us by your employer or the plan trustees will need to include printed copies of your verification documents.

To verify your identity
To verify your address
To verify your bank account

Once we’ve received an authorised withdrawal form with copies of your personal documents, we will process the application immediately. However, if the request is missing information or is otherwise delayed we suggest that you review how your funds are invested and consider switching into more secure assets. This is important if you are concerned about fluctuations in the market, which could result in a reduction of the amount you might receive from your withdrawal.