As Governments review their lockdown exit strategies, what is clear is the path to some semblance of normality may not be smooth.

I wanted to reiterate that Fidelity International is here to support you with your financial needs as we journey through this continued uncertainty.

These are truly unprecedented times and I know some of you have expressed concerns around market volatility, while others have sought guidance on investing options or assistance as you approach retirement.

It’s natural to worry, but these market ups and downs are of course part of investing and in a volatile market prices aren’t always an accurate reflection of an asset’s real worth. Therefore, having an investment approach that focuses on the long term is key.

To help you do this, we always aim to keep you well informed about what is happening in the economy and the markets and what it all means for your investments. Our team of experts are working hard to analyse events and help guide you to the best possible investment outcomes. You can read our latest insights here. Of course, if you’re approaching retirement and need guidance or advice our experts can help.

We are continuing to do everything that we can to make it easy for you to monitor your pension savings and perform transactions. Don’t forget you can go to PlanViewer to:

  • Manage your account: You can change investments or check your estimated retirement income through PlanViewer under the ‘Manage investments’ option on the menu
  • View your account using our PlanViewer mobile app: Download our iOS or Android app to access your account from your mobile device
  • Contact us: Our associates in our Workplace Investing Service Centre have a thorough understanding of the rules of your Plan. They have all been working from home since the first weeks of the pandemic and are there to help you
  • Visit other areas of our website, including our ‘Viewpoints’ section: We have lots of useful articles covering what the effect of the pandemic is having on pensions. If your company has put you on furlough we also have some Q&As on some of the main questions you might have.

Thank you for continuing to put your trust in Fidelity. I wish you and your loved ones continuing good health.

Anne Richards

Chief Executive Officer