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Costs and charges
Frequently asked questions about cost and charges
Why was this transaction cost legislation introduced?
Over recent years the Government and Regulators have been keen to make the costs of workplace pension schemes more transparent as part of a drive to improve value for money for members. Starting from 2015 rules have come into force imposing a duty on the governance bodies of workplace pension schemes to request and report on the level of charges and transaction costs in their schemes on an annual basis. Initially this only applied to ‘Trust based’ schemes but this is now being extended to cover nearly all workplace pensions. Trustees are required to obtain information on charges and transaction costs and take these into account when assessing value for money for scheme member, to publish transaction cost data for funds and provide illustrations to show members the impact of costs and charges on their retirement pot. Independent Governance Committees (IGC's) now have a similar duty to members of ‘contract’ based schemes such as Group Personal Pensions and Group Stakeholder Pensions. Rules were also put in place requiring asset managers to provide the necessary information about charges and transaction costs and specifying a detailed method for calculating the transaction costs. which relate to the publication of transaction cost data and the provision of illustrations to show members the impact of costs and charges on their retirement pot.
These are not new or additional charges. They have always been there, within the unit price of your funds, but you can now see them, compare them against similar funds and understand their impact on your investment return.
What charges apply to my pension plan?
There are no explicit charges for putting money in your pension plan, so if you contribute £100, the whole £100 is invested in your plan.
However, there are certain charges that cover the management and administration of any funds you invest in, whether you hold them on a 'self-select' basis or as part of an investment strategy.
These are:
- Annual management charges
- Other charges, such as auditing and registry fees
These charges together make up a fund's Total Expense Ratio (TER). They are taken from the fund's assets and are reflected in the quoted daily price. They are not a separate charge taken from your pension savings.
In addition to the TER, other transaction costs can be incurred on your funds, such as the costs involved in buying and selling the fund's underlying investments. Like the TER, they are not explicit charges and are built into the daily unit price of your funds.
In some cases, these transaction costs can be negative, implying the fund has gained from the transactions. Negative Transaction costs can be complex to understand and navigate but broadly refer to a situation where the costs associated with a financial transaction were lower than expected. This can happen when the purchase prices of assets are lower than anticipated or when fees are earned through stock lending. It is important to report these negative transaction costs, even though they may seem counterintuitive as a cost, as it helps advisers and customers compare providers and understand the overall cost of funds. However, negative transaction costs should not be directly interpreted as a discount on the fund.
You can find out what funds you're invested in and read fund factsheets to find out each fund's TER, as well as what it invests in, by logging in to PlanViewer. You can also use our costs and charges tool to see how all the above charges may impact your plan.
Why do some funds have higher transaction costs than others?
There could be several reasons for higher transaction costs:
- Management approach
- Investment style
- The asset class of the fund
- Market movement at the point of trading
The point of the legislation is that Governing Bodies will be able to compare costs that have been calculated on the same basis and use this to assess value for money for members. Cost and charges should not be viewed in isolation and should be taken into account alongside performance returns to get an overall picture of whether a fund offers value for money.
What transaction cost information is available to me?
You can view the Total Cost figure made up of the Transaction Costs plus the Total Expense Ratio (TER or fund fee) for any of the funds available within your pension scheme, which you may be familiar with from the fund factsheets.
You can also view an illustration which takes these costs and projects them to show you the impact of these charges on your eventual retirement pot, i.e. what you might receive if there were no fund charges compared to what you might receive because of them. This is available by fund or by Lifestyle Strategy (if you’re invested in one) and is expressed in monetary terms rather than a percentage figure.
These are not specific to individual members and are based on an average contribution for your scheme, and an average retirement pot size - again specific to your own scheme. This should give you an indication of the impact of the charges.
Please note this is not an illustration of what you might receive at retirement. Please see your annual account statement for a personal Retirement Illustration.
What is the illustration showing?
The illustration takes charges, which are already included within the price of the underlying fund, and projects them to show you what the impact of those charges would be on some example pension pots. It is showing you what would be achieved using the combined fund charges and comparing it against what would be achieved if there were no fund costs at all. For Lifestyle Strategies, the illustration takes account of the change in the split between different funds over time and fund costs and charges are weighted accordingly.
While the projections are not specific to individuals, the examples use an average contribution size for your own scheme and an average pension pot size specific to your own scheme. There are also assumptions made concerning any contribution increases, inflation, growth rates etc. The assumptions used can be found within the illustration notes or in the question ‘What assumptions have been used for the illustration?’.
Where can I find more information about the costs?
For many schemes the information is available on the Fidelity website - please click here. If your scheme is governed by Trustees they may have chosen to host this information on their own website. Your annual account statement will show you a website address (URL) where your specific scheme information is available and you can also access this page via PlanViewer.
Who can I speak to about the costs?
The transaction costs that are shown relate to the funds that your life fund invests into. These costs are calculated by the underlying fund asset manager and we collect them and display them for you to see, and we use them to provide the illustrations. If you have any questions about the fund range or the costs, please look at your scheme literature, which is available on Planviewer, and which contains information about your plan and further contact details.
Why can’t I find any information on costs and charges for my scheme?
When searching for your scheme, you can use the scheme code, your employer name or the URL all of which are provided on your member benefit statement.
If you cannot find any data, it could be that:
- your scheme is not covered by the regulations or that the data has not yet been made available.
- if your Scheme is governed by Trustees, they may also have opted to host this information for members themselves on their own website, in which case you will not find it on the FIL Life site.
- if FIL Life are not the administrators of your pension scheme, for instance if we just manage the scheme assets, this information will be held elsewhere. This is likely to be on a website hosted by your Scheme Administrator or by your Scheme Trustees. Please contact your Scheme Trustees for details of where to access this information.
What assumptions have been used for the illustrations?
It is assumed that no withdrawal is taken from the pension pot while calculating projections. Impact on growth will be calculated using the following:
- Average scheme contribution and no current pot
- Average scheme contribution and average scheme pot
- Average scheme pot and future contribution of zero
The illustrations will take future inflation into account.
Where future contributions are considered, they are assumed to increase in line with inflation.
For lifestyle arrangements, a range of projection terms to retirement will be displayed to show the impact of the different fund mixes at different points in time. Average scheme contributions and pot sizes will be based on actual scheme data using the previous quarter’s data to calculate these numbers. These will be subject to minimum contribution levels of £100 and a minimum pot size of £1,000.
How frequently is the transaction cost data updated?
The data is first published online to be available for reporting within the Chair’s Report published annually by the Trustees or the Independent Governance Committee.
The data we use within the illustrations will be updated on a quarterly basis although in some cases, it might not have changed. Some fund managers will only update the transaction cost data annually or every six months. Total expense ratios (TER) may not have changed in that period. If they have, we will use the new data.
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This information is not a personal recommendation for any particular investment, you are responsible for deciding whether an investment is suitable for you. In doing so, please remember that past performance is not a guide to future performance, the performance of funds is not guaranteed and the value of your investments can go down as well as up, so you may get back less than you invest. When investments have particular tax features, these will depend on your personal circumstances and tax rules may change in the future. You should regularly review your investment objectives and choices and if you are unsure whether an investment is suitable for you, you should contact an authorised financial adviser.
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