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Getting started with your workplace pension savings

We’ve compiled a list of five small steps that may help boost your savings and make your pension work even harder. Taking a few steps now could make a difference to your savings tomorrow.

Small steps to financial fitness

Register and log in to PlanViewer

PlanViewer lets you view and manage your pension online, so you can check your savings and make plans for your future. If you haven’t signed up yet, it’s quick and easy to get started. Remember, you’ll need your Fidelity reference number (you can find this on any letters you’ve received from us about your pension, such as your annual statement – it's seven characters long and starts with a C, 5 or M) and your National Insurance number. 

Once you’ve registered, make sure to keep a note of your username (usually your email address) as you’ll need this to log in. Remember, keep your password safe, don’t write your password down or share it with anyone 

Head to PlanViewer to register

Make sure your contact details are up to date

Did you know, only 1 in 25 people consider telling their pension provider when they move home? And people move home on average eight times in their life*. So it’s important to keep your details up to date and let us know when they change. That way, we can continue to keep you informed of anything important relating to your pension.

If your plan rules allow, you can check and update your details in PlanViewer. Simply go to ‘My profile’ then ‘Personal information’ to update your home address, personal email address and phone number.

Update your details in PlanViewer

*Association of British Insurers (ABI) - May 2020

Nominate your beneficiary

Your pension is a valuable asset and when you die, your pension doesn’t disappear. The money you have saved can be passed to your beneficiaries, and you can have a say in where it goes. This is called ‘nominating  a beneficiary’, and sometimes  an ‘Expression of Wish’. This allows you to tell us who you’d like to benefit from your pension savings should you die before taking your benefits. It’s quick and easy to do, and you can choose to nominate a single person, divide your pension between family and friends, or give some or all of it to charity. You can also update their details or change your nominated beneficiary if anything changes. 

Simply log into PlanViewer, go to ‘Manage my plan’ then ‘Update beneficiaries’. You’ll then need their full name, date of birth and address. However, if your forms are all paper-based, you’ll need to download one, print it out, fill it in then send it back to us. 

Nominate your beneficiary in PlanViewer

Know how much you’re saving

Saving into your workplace pension is important, you can put money in and your employer usually does too. So, because you’re potentially adding two payments, it’s good to keep track of exactly how much is going in and whether you’re on track for the retirement you want.

If you’re not sure how much you should be saving into your pension, our tools and calculators are here to help. Simply visit our retirement savings guidelines.

Check your contributions in PlanViewer

See how your investments are performing

Log in to PlanViewer or use the app to see how your investments are performing whenever you want to. Remember, the value of your pension can go down as well as up, so you may get back less than you invest. And although past performance is not a guide to future performance, markets can and do recover. While it can be unnerving, it’s important to remember pensions are a long-term investment and volatility is a normal part of long-term investing. Currently you can't normally withdraw from a pension until age 55.

You should also check your Annual Benefit Statement each year. This tells you how much your pension is worth, what it might be worth when you retire and the income it might give you. Copies of these can be found on PlanViewer.

Check your contributions in PlanViewer


For more ways to keep track of your pension and other handy tools and tips, explore all of PlanViewer’s features today. Watch our short video about how to make the most of PlanViewer and, ultimately, your workplace pension.