Skip Header

Need to talk to us?

It’s often quicker and easier to find what you need to do on PlanViewer. But if what you really need is to speak to a person, we’re here for you.

Call us on 0800 3 68 68 68 between 8am and 6pm from Monday to Friday. We’re not open at weekends or on bank holidays.

If possible, have your Fidelity reference number to hand. This can be found on any letters or statements we've sent you about your account.

Keep your savings safe

Is someone pressuring you to access your pension savings? This could be a sign that you are at risk of fraud or financial abuse. It might be that you get an uninvited text, email or other contact that offers you something in return for letting them access your money. It may be that someone close to you is attempting to control access to your pension or forcing you to make decisions without considering your best interests. No-one should feel under pressure to access the savings in their pension. Remember - your pension is YOURS. Check the links to find out what to look out for and protect yourself.