Plan literature
Your Welcome Pack from Fidelity will contain all the information you need to get started with the new Plan. Get a preview with the Your Plan Explained document below.
Your Plan Explained
Welcome to the CWG Pension Master Trust
A new home for your workplace pension savings.
With simple navigation to tools and guides, on demand videos, answers to common questions, and where to find further information, this information hub has been designed to help you:
- Plan ahead for your future retirement, even if it’s a long way off
- Get the most out of your new Canary Wharf Group Master Trust account
Please be aware that not all of the below will be relevant for former employees with Canary Wharf Group Pension Scheme (the ‘old Scheme’) savings.
Important information - The performance of your pension savings plan is not guaranteed, and the value of your investments can go down as well as up, so you may get back less than you invest. Should your plan have particular tax features, these will depend on your personal circumstances and all pension and tax rules may change in the future.
This website does not contain any personal recommendations for a particular course of action, service or product. If you are unsure of the right approach for you personally, you should speak to an authorised financial adviser. The minimum age you can normally access your pension savings is currently 55, and is due to rise to 57 on 6 April 2028.
You should regularly review your retirement objectives and choices and, if you are unsure whether the investments in your plan are suitable for you, you should contact an authorised financial adviser.
PlanViewer
PlanViewer is your gateway to your new pension. Remember that you’ll need to register with the new details provided in your welcome pack to manage your pension account. Once registered you can track your savings, update your personal details, investment options, nominate your beneficiaries and select your target retirement age.
You can also use it to access fund information, the investment modelling tool, key plan information, and all our tools and guidance, plus a whole lot more.
Download the PlanViewer app to manage your pension on the move.
Login to PlanViewerIlluminate
You can now see clearly where your pension savings are invested, and share your voice on environmental, social and governance (ESG) issues. Because your pension savings make you an investor, you can now have your say on upcoming issues at company AGMs, on topics like CEO remuneration or carbon commitments. Head to My Investments within PlanViewer and click on the Fidelity Illuminate banner to get started today.
Moving a pension
If you have built up savings in several pension plans with different employers, you may have the option to move your pensions, but please note pension transfers are a complex area and may not be suitable for everyone.
Find out moreGet in touch
Need to speak to Fidelity? Our dedicated Workplace Investing Service Centre is available any time between 8am and 6pm, Monday to Friday. You can call us on 0800 368 68 68 or send an email to pensions.service@fil.com