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Accessibility
We're always looking for ways to make our websites and online services easier to use. We follow accessibility guidelines that make our website simple to understand and easy to navigate. We design our websites so it's easy to find the information you need.
If you use a screen reader
Not everyone uses a traditional browser, so we've designed our sites to work with screen readers. We use text (in ALT tags) to describe images and we use descriptive links (e.g. More about pensions instead of Click here) so you know where the link takes you.
Change your computer settings
There are lots of changes you can make to your computer to make browsing the internet a better experience. If you want to alter the way you see, hear or use a website, you can change the options in your internet browser. AbilityNet have developed a guide called My Computer My Way. It has comprehensive and up-to-date information on changing your browser settings for Windows, Mac and Linux users. Visit My Computer My Way.
Accessible communications
Our communications can be accessed in a wide variety of ways. Information about our products and services can be supplied in printed format or by phone.
Next Generation Text (NGT)
If on telephone calls you can't hear the other person's voice or don't catch all that they're saying, or they can't understand what you're saying, the Next Generation Text (NGT) Service can help.
To find out more about NGT, visit their website†.
What is Third Party Access?
Third Party Access is when someone is given permission to access your account and manage your money on your behalf. The person given Third Party Access might be a relative, friend or carer who can carry out tasks and make sure your money is managed properly.
Filling in forms
Our Customer Advisors can also help you fill in application forms. Many customers find our online or telephone service the easiest way to manage their investments.
Useful links
Here are some useful links to other organisations that help ensure products and services are accessible to as many people as possible.
RNIB†
Contains a whole range of information and resources for those living with sight loss.
AbilityNet†
AbilityNet is a charity that provides advice, factsheets, assessments, training and assistive technology for people with disabilities.
Business Disability Forum†
A huge range of resources for anyone interested in disability and how it affects business.
Youreable.com†
A lively site packed with information, products and services for disabled people.
Equality and Human Rights Commission†
The government body responsible for promoting equal opportunities and stopping discrimination against disabled people.
† By clicking on the link you will be leaving Fidelity's website. Fidelity is not responsible for the content of external internet sites.
Policies and important information
Accessibility | Cookie policy | 2023 Corporate Sustainability Report | Diversity, Equity & Inclusion Reports | Financial crime | Governance | Legal information | Modern slavery statement | Privacy statement | Regulators and regulatory disclosures | UK tax strategy | Whistleblowing programme
This information is not a personal recommendation for any particular investment, you are responsible for deciding whether an investment is suitable for you. In doing so, please remember that past performance is not a guide to future performance, the performance of funds is not guaranteed and the value of your investments can go down as well as up, so you may get back less than you invest. When investments have particular tax features, these will depend on your personal circumstances and tax rules may change in the future. You should regularly review your investment objectives and choices and if you are unsure whether an investment is suitable for you, you should contact an authorised financial adviser.
This website is issued by FIL Life Insurance Limited. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Registered in England and Wales No. 3406905, Beech Gate, Millfield Lane, Lower Kingswood, Tadworth, Surrey, KT20 6RP. Fidelity, Fidelity International, the Fidelity International logo and the F symbol are trademarks of FIL Limited.
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