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The Fidelity remediation team

You may have received a letter recently about an issue that Fidelity needs to resolve for you. This is a genuine communication. The number shown in the letter is a direct line to our remediation team. When you call, a member of the team will check your identity before they talk to you about your payment.

As a reminder, the number you need to call is 0800 368 6804 (or +44 203 162 2210 from outside the UK).