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Whether it's finding out how to manage your account or understanding our charges, our help & support tool can give you the quickest and most convenient way to answer your questions.
Before you call
During these uncertain times we're experiencing higher than usual call volumes. To ensure we can help those who most need it, we're asking for your support. So before calling, please consider how urgent your call really is, and whether a secure message might work instead.
If you're still certain you need to call, then please do. Our service centre team know you're there and will be doing their best to speak with you as soon as possible. We're sorry if you have a bit of a wait, but we hope you understand.
You can find our current opening hours below.
Workplace Investing Service Centre
If you'd like to find out more about your Workplace pension, call 0800 3 68 68 68. Our lines are open Monday - Friday 8am - 6pm.
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This information is not a personal recommendation for any particular investment, you are responsible for deciding whether an investment is suitable for you. In doing so, please remember that past performance is not a guide to future performance, the performance of funds is not guaranteed and the value of your investments can go down as well as up, so you may get back less than you invest. When investments have particular tax features, these will depend on your personal circumstances and tax rules may change in the future. You should regularly review your investment objectives and choices and if you are unsure whether an investment is suitable for you, you should contact an authorised financial adviser.
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