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Our whistleblowing policy and process

To maintain the trust our clients place in us, we strive for the highest standards of conduct and integrity, fostering an open environment in which employees and others can report instances of non-compliance without fear of recrimination.

Our whistleblowing policy is an important defence against corporate fraud and wrongdoing. It encourages staff and external parties to speak up in confidence if they suspect someone’s actions or processes are exposing Fidelity International Limited to reputational, ethical, legal or regulatory risk.


How to raise a concern

If you work for Fidelity International Limited and want to raise a concern internally, you can do so through Legal, Risk, Assurance & Oversight. If you would feel more comfortable discussing your concerns externally, or if you don’t work for FIL, you can use the Confidential ALert Line (CALL). This is a discreet online and Freephone service, available 24/7, operated in several languages by an independent third party, Navex Global, to ensure anonymity and confidentiality.

Navex Global CALL numbers Visit Navex Global online

Zero tolerance for retaliation

Those who raise a genuine concern under the whistleblowing policy are not at risk of losing their job or suffering any form of retaliation as a result, even if they are mistaken.

We will not tolerate the harassment or victimisation of anyone who, in good faith, reports suspected or known misconduct. “Good faith” means that, to the best of a person’s knowledge and belief, everything reported is true and everything known is reported.

We recognise that employees or external parties may want to raise a concern anonymously or in confidence. We will protect their identity and will not disclose it without their consent.