How do I find my username and password?
Why am I getting an error message saying I need to log in when I try to register?
Why am I getting an error message saying you’re unable to find my details?
Where can I find my Fidelity reference number?
Do I need to register if I access PlanViewer from my employer’s intranet?
How long are one-time passcodes valid for?
Can I register using my work email address?
Can I log in from different devices?
If I have more than one workplace pension, do I have to create an online account for each one?
Why can’t I access PlanViewer as a new starter?
What does ticking the ‘Remember me’ box do?
Do I have to choose four security questions?
Can I change my username?